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Trade facilitation: Electronic Single Window Project gets to the Center and North

Trade facilitation: Electronic Single Window Project gets to the Center and North

17 April 2012

In the Port of Maputo, where the project was launched in December 2011, the use of the requirements established became mandatory for customs users of that infrastructure.

Apart for enabling the submission of uniform information through a single point of contact between the Mozambique Revenue Authority and the customs users, the electronic single window will also eliminate the multiple entry of data in different systems; reduce errors, manipulation of data and the need to make copies, stamps and seals, as well as the number of steps given in the whole goods clearance process.

Furthermore, the new SEW system will enable the centralization of data thus improving the quality of economic statistics, apart from introducing more efficient work models and accelerate the production and treatment of commercial documentation. Ultimately, the new procedures will lead to a drastic reduction in the time for the customs clearance of goods and substantially increase the state’s revenues.

According to the officer responsible for the project, Romano Manhique, with the introduction of the project in Beira, Tete and Nacala the current scenario of payment of expenses related to the customs clearance processes at the customs office counters, from where the amounts have to be transported to the nearest Bank, with all the risks that can be considered to the safety of the operation will be relegated to history.

“We are saying that even without physically moving the customs users can make the process more flexible through electronic dialog, using the e-banking or payments through sms...” Manhique explained.

In order to receive the new services, the facilities where the headquarters of the unit in Beira will operate have undergone rehabilitation and the communications equipment necessary installed. Parallel to that, in Tete and Nacala preparations are ongoing for the installation of the service, and it is expected that this phase will be completed in time for inauguration on the forthcoming May 1, 2012.

One of the objectives of the Electronic Single Window Project is to contribute to the reduction of the customs clearance time from 48 to 24 hours or even less.

Linked to this objective, Romano Manhique said that the noticeable improvements that are seen within the scope of the customs clearance for goods is contributing to the increase of the internal and external image of the Mozambique Revenue Authority and the Mozambique Customs, given the standards of the facilitation and speed of the processes and the transparency resulting from the visualization of the operations by the various parties involved in this area.

Its basic concept is a minimal use of paper resources in the information exchange through electronic means with an aim to increase the capacity of customs in the collection of customs revenues to balance the balance of payments.

The previous system could neither allow Mozambique to produce reliable statistics to sustain all the imports and exports nor allow any assessment of the actual investment needs.